Corfac News

It’s not a surprise that retail has been changing. More people shop online, and that is forcing traditional retailers to re-imagine ways to get people in their stores.

Entrepreneur Magazine had an article last week listing some more changes to come in retail.  Here are 9 ways retail will be evolving in the future.

1. Personal shoppers for all: Retailers will focus on transforming mobile apps into a personal concierge of sorts when shoppers enter a store.

2. Fewer (foot) traffic jams: In-store mapping and smart navigation will become highly accurate, thanks to real-time data generated from beacons.

3. Juicy bait hooks passersby. Retailers will target people who walk by their store through highly personalized offers or messages about things like new styles or reminders about items saved on a wish list.

4. Self-checkout 2.0. More retailers will follow retail pioneer Apple’s lead with its EasyPay self-mobile checkout.

5. On-demand customer service. Leveraging mobile applications, retailers will maximize staff resources and enhance the customer experience by allowing shoppers to virtually request assistance.

6. Virtual fitting rooms and aisles. Shoppers will access information and special offers through augmented reality while moving through a store or seeing how they would look wearing something without trying it on.

7. Out-of-store, out-of-home shopping and flexible fulfillment. To compete with Amazon, eBay and other vendors with short-wait and free deliveries, more retailers will offer a menu of flexible fulfillment options, whether it’s a preorder and pickup in a store or shopping in a store offering free home delivery.

8. Power to the consumer. Consumers have more power than ever before in the shopping experience and as a result, companies will provide rich information and social capabilities optimized for every screen, while integrating scanning and other tools to unlock content in their apps.

9.The power of tribes. Powerful communities are being formed around brands and experiences.

Read more detail and the full article here: Why the Future of Retail Will Blow Your Mind.